Privacy Policy
This policy applies to the Old Lahaina Lu’au website, OldLahainaLuau.com. Old Lahaina Lu’au respects your privacy and complies with the Data Protection Act 1998 (“DPA”) and General Data Protection Regulation (“GDPR”). The data controller is Kerri Aotaki, PO Box 10279, Lahaina, HI 96761. By using our website, you consent to this policy.
Information We Collect
We collect personal data (name, address, email, and phone number) only when you provide it—typically during a purchase or inquiry. We also use analytics to track non-identifiable data on website usage. Payment information is handled securely by third-party processors; Old Lahaina Lu’au does not store or access this data.
Use of Information
Your information is used to:
- Fulfill services and contractual obligations.
- Notify you about updates or changes.
- Contact you with related offers (if you consent).
You may withdraw consent or opt out of marketing anytime by emailing info@OldLahainaLuau.com.
Disclosure & Data Transfers
We may share data:
- With payment processors to complete transactions.
- With authorities when required by law.
- With selected third parties (only if you consent).
Data may be stored or processed outside the EEA (“Cloud” storage). We ensure equivalent protection and never sell your data without consent.
Security
While we strive to protect your data, internet transmission isn’t fully secure. Once received, we apply strict security controls. Passwords you create should be kept confidential.
Cookies
Our website uses cookies for analytics and site performance. You can disable cookies in your browser, but certain features may not function properly.
Your Rights
Under DPA and GDPR, you may request, correct, or delete your personal data at any time by emailing info@OldLahainaLuau.com or writing to PO Box 10279, Lahaina, HI 96761. Requests are processed within one month.
Updates
We may update this policy periodically. Please review it regularly for changes.
Tour Cancellation Policy
Cancellations must be made at least 24 hours before your scheduled check-in for a full refund. Cancellations made within 24 hours are non-refundable.
Payment Policy
All transactions are processed in U.S. Dollars (USD). Full payment is due at the time of booking. To pay in cash, call (808) 667-1998 to reserve.